180 Years Of Experience Focused On VW, Audi, Seat, Skoda & VW Commercial Vehicles
At Volks Autos, your vehicle is serviced by expert technicians with extensive brand training who have honed their skills at main dealerships. We pride ourselves on offering flexibility, transparency, and value for money, ensuring you receive the best possible service without any hidden costs. As Sutton’s largest VW & Audi group specialist, we extend our expert services across Surrey & South London.
15 Years Established
Brand Trained Technicians
Main Dealer Diagnostic Equipment & Tooling
Our Core Values
At Volks Autos we are committed to a set of core values that guide our actions, decisions, and interactions. These values are the foundation of our success and why our clients trust us to deliver exceptional results.
Transparency
As an independent garage, we’re not bound by manufacturer guidelines, allowing us to provide honest, unbiased, and transparent assessments of your vehicle. We take pride in offering clear explanations for component failures and necessary repairs.
Quality Work
Our commitment to quality is unwavering. We pursue excellence by upholding rigorous standards, continually enhancing our skills, and investing in technical training. This ensures that our work not only meets but exceeds client expectations, making quality our standard.
Professionalism
Professionalism defines our approach to business. We conduct ourselves with courtesy, competence, and respect, deliver on promises, and communicate effectively. This creates a positive, productive environment for both clients and our team.
Flexibility
In an ever-changing industry, flexibility is crucial. We quickly adapt to new challenges, technologies, and client needs, delivering customised solutions that meet the unique requirements of each project.
Driving Industry Standards
We are committed to advancing our industry by setting high standards and leading by example through continuous learning, collaboration, and innovation. Our proactive approach to industry trends ensures we not only keep pace with change but also drive it forward.
David Rowley
Owner
David brings over thirty years of technical expertise to our team, earning a reputation that draws clients from far and wide. His passion for automotive work is matched by his extensive knowledge, and he leads a team of skilled professionals who share his commitment to excellence. David thrives on the challenges that come with diagnosing…
View ArticleLynsey Rowley
Director
Lynsey Rowley met her husband, David, while working at VW Driftbridge main dealership in 2004. After leaving VW Driftbridge, Lynsey advanced her career at a top FTSE 100 company in a sales management role. Here she gained extensive experience in strategic client management, leadership and revenue growth. Her expertise lies in cultivating and maintaining long-term…
View ArticleAidan
Service Manager
Aidan joined us in 2018 after spending several years within the main dealership network. Aidan began working in dealerships back in 2007 when he was straight out of school and still wet behind the ears. Over the years Aidan has worked as a Parts Advisor, Aftersales Advisor and Service Advisor. Aidan also spent time working…
View ArticleKris
Service Advisor
Kris is a Customer Service Adviser at Volks Autos, bringing over 18 years of experience in prestigious car dealerships like Honda and Audi. With a diverse background in administration, marketing, sales and customer service, he possesses strong problem-solving and customer service skills. His cultural upbringing in Krakow, known as the city of Polish Kings and…
View ArticleKathy
Booking Advisor
Kathy developed a passion for automobiles from a young age, observing her father tinker with cars. At 17, she embarked on her first job in the motor industry and has since forged a dedicated career path. Joining our team in 2019 as a driver, Kathy quickly transitioned into the role of Booking Advisor within our…
View ArticleCara
Commerical Fleet Account Manager & Marketing
Cara has worked with us since 2013. As Lynsey’s little sister, Volks Autos is in her blood! Cara is a very valued member of the service team here with many returning customers coming just to see her. As well as our everyday customers, Cara looks after some of our commercial accounts, working closely with our…
View ArticleVictoria
Parts Advisor
With three years of experience at an engineering company handling administration and parts, Victoria brought her expertise to our team. For over three years, she efficiently managed our parts side of the business including ordering service parts, organising parts upon arrival, processing invoices, and performing various administrative duties to ensure smooth daily operations. Additionally, Victoria…
View ArticleJamie
VW Master Technician
This is Jamie, our workshop manager. What Jamie does not know about Volkswagen cars is not worth knowing. Jamie began his career in the motor trade all the way back in 1980. He began working for Volkswagen in 1984 and has not stopped since! Back in 2001, Jamie became one of the first Volkswagen Master…
View ArticleDavid
Audi Master Technician
David brings a wealth of experience to our team, having worked at Epsom Audi main dealership for 40 years as their Master Technician and HVT High Voltage Expert. At Volks Autos, he has served as our Audi Master Technician for the past 18 months. David appreciates the greater independence that our independent garage offers, free…
View ArticleBobby
Technician
With a robust background spanning over 12 years in the esteemed realm of VW dealership, Bobby brings a wealth of experience and expertise to the table. Particularly adept at intricate tasks such as engine rebuilds, cambelts, and clutches. Bobby derives immense satisfaction from the meticulous work involved in these more complex jobs. Outside of work,…
View ArticlePaul
Technician
With over 30 years of experience in the motor trade, including work with prestigious brands such as Mercedes, Paul is exceptionally thorough and conscientious in his vehicle inspections. His keen ability to identify potential future issues demonstrates his extensive expertise; there is little that surprises him after so many years in the field. In his…
View ArticleDamian
Technician
With over 15 years of experience at both main dealer (Skoda) and independent garages, Damian has established himself as a highly skilled and seasoned technician. A devoted enthusiast of Volkswagen vehicles, he has even influenced his entire family to drive VW cars. Damian appreciates the variety of work encountered in the workshop and excels in…
View ArticleAdam
Motor Vehicle Apprentice
Adam is currently in his third year as a Motor Vehicle Apprentice with us at Volks Autos. He values the opportunity to work alongside our esteemed professionals. Given the industry’s skills shortage, it is vital for us to cultivate and develop new talent to the highest standards. Adam is conscientious, hardworking, and has a promising…
View ArticleCustomer Waiting Area
Our spacious waiting area provides comfortable seating areas, with large viewing windows for you to watch your technician as they work on your vehicle.
Wait & Work
Our new seated work bench area is equipped with free WIFI, charging points for your laptop or phone, and is the perfect space for you to work.
Coffee Bar
Complimentary hot and cold drinks are available from our coffee bar, and a customer toilet can be found within our waiting area.
Local Transport Links
We are a 10 minute walk from West Sutton train station, and a 10 minute drive from Morden Underground station (Northern Line).
Childrens Play Area
Hamilton Avenue Recreation Ground is less than a 2-minute walk away, and has a children’s playground and large grass area to explore.
Baby Changing Facility
You’ll find child friendly facilities in our spacious waiting area, and a baby changing area within our customer toilet on the ground floor.
