Volks Auto

180 Years Of Experience Focused On VW, Audi, Seat, Skoda & VW Commercial Vehicles

At Volks Autos, your vehicle is serviced by expert technicians with extensive brand training who have honed their skills at main dealerships. We pride ourselves on offering flexibility, transparency, and value for money, ensuring you receive the best possible service without any hidden costs. As Sutton’s largest VW & Audi group specialist, we extend our expert services across Surrey & South London.

 

 

15 Years Established

Brand Trained Technicians

Main Dealer Diagnostic Equipment & Tooling

Loyalty Reward Programs For Clients

Posted on Google Google
Carrie Morley profile picture
Carrie Morley
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very honest and decent operation. Stopped by on the day with a big problem for us (boot not locking) that turned into advice for them. They solved my issue, gave us a very warm welcome and as it was small there was no charge. Feel other places would have charged/maximised on the issue. They even gave us a cup of tea! Will definitely be back for our service and MOTs in April. In a world of dealership madness and crooked shifty operations they are a breath of fresh air. Thank you Dave and team. See you soon! Carrie
Posted on Google Google
Gemma Bumstead profile picture
Gemma Bumstead
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I've been going to Volks Autos since they were on Lind Road and seen the small run family business grow over the years into a much bigger business, still family run. I've always found them very helpful and informative, explaining the issues I've had with my cars over the years rather than just telling me what needs to be done. The customer service is great, keeping me updated throughout the repairs/service/MOT by email/WhatsApp/Phone, and the long-term employees remember me and are welcoming whenever I visit. They've also sent an engineer out to me when my car broke down locally to help me get it to the garage - absolute life savers!!! All I struggle with is the new phone system and booking process, often being told that I need to be called back. But I wouldn't trust anyone else. I've found Volks Autos to be a trustworthy and honest garage that is reasonably priced.
Posted on Google Google
Rob Meyer profile picture
Rob Meyer
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent customer service! ????????
Posted on Google Google
Ben Jolly profile picture
Ben Jolly
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Posted on Google Google
Hamza Yunus profile picture
Hamza Yunus
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Perfect experience from beginning right till the end. Cara was amazing on the phone and answered all questions I had about the Major service I booked in. Her helpfulness and Charisma is what made me end up calling a few days after and booking it in. Everyone was super helpful and happy! Will most definitely be using Volks Autos for everything from now on and will recommend friends & family for sure!
Posted on Google Google
Ryan Dix profile picture
Ryan Dix
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Good prices, amazing staff who are knowledgable. And if something doesn’t need fixing; then they will say to you “It doesn’t need fixing”.
Posted on Google Google
Otee Oats profile picture
Otee Oats
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I approached Volks Autos for a diagnosis for a complex electrical problem and unfortunately they were unable to assist. However, despite this they didn’t charge me and spent a significant amount of time on trying to help me. I appreciate the time, and the support I had from the front end team were great. I really think Volks Autos is the best in their class.
Posted on Google Google
Jon Kenny profile picture
Jon Kenny
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Brilliant Local Garage specialising in German Cars. Recently used their services to take care of a routine interval service that was due on our tuition vehicle. Staff are friendly, service was completed whilst I waited. See you again soon, for our next service . Would highly recommend.
Posted on Google Google
Shaahid I profile picture
Shaahid I
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very knowledgeable, professional and well organised garage. Their labour rates are high but you get what you pay for. They provided me with an estimate having assessed the situation and spent about half hour without charge researching.

Our Company Values

Volks Auto

Our Core Values

At Volks Autos we are committed to a set of core values that guide our actions, decisions, and interactions. These values are the foundation of our success and why our clients trust us to deliver exceptional results.

 

Volks Auto

Transparency

As an independent garage, we’re not bound by manufacturer guidelines, allowing us to provide honest, unbiased, and transparent assessments of your vehicle. We take pride in offering clear explanations for component failures and necessary repairs.

Volks Auto

Quality Work

Our commitment to quality is unwavering. We pursue excellence by upholding rigorous standards, continually enhancing our skills, and investing in technical training. This ensures that our work not only meets but exceeds client expectations, making quality our standard.

Volks Auto

Professionalism

Professionalism defines our approach to business. We conduct ourselves with courtesy, competence, and respect, deliver on promises, and communicate effectively. This creates a positive, productive environment for both clients and our team.

Volks Auto

Flexibility

In an ever-changing industry, flexibility is crucial. We quickly adapt to new challenges, technologies, and client needs, delivering customised solutions that meet the unique requirements of each project.

Volks Auto

Driving Industry Standards

We are committed to advancing our industry by setting high standards and leading by example through continuous learning, collaboration, and innovation. Our proactive approach to industry trends ensures we not only keep pace with change but also drive it forward.

David Rowley

Owner
David brings over thirty years of technical expertise to our team, earning a reputation that draws clients from far and wide. His passion for automotive work is matched by his extensive knowledge, and he leads a team of skilled professionals who share his commitment to excellence. David thrives on the challenges that come with diagnosing… View Article

Our Facilities

Customer Waiting Area

Our spacious waiting area provides comfortable seating areas, with large viewing windows for you to watch your technician as they work on your vehicle.

Wait & Work

Our new seated work bench area is equipped with free WIFI, charging points for your laptop or phone, and is the perfect space for you to work.

Coffee Bar

Complimentary hot and cold drinks are available from our coffee bar, and a customer toilet can be found within our waiting area.

Local Transport Links

We are a 10 minute walk from West Sutton train station, and a 10 minute drive from Morden Underground station (Northern Line).

Childrens Play Area

Hamilton Avenue Recreation Ground is less than a 2-minute walk away, and has a children’s playground and large grass area to explore.

Baby Changing Facility

You’ll find child friendly facilities in our spacious waiting area, and a baby changing area within our customer toilet on the ground floor.