Yes, once the fault has been diagnosed by Volks Autos, we can liaise on your behalf with your warranty company, explain the fault we have found and provide them with an estimate for the repair.
Normally, warranty companies work on the basis that the customer pays the garage the total repair fees, and the warranty company then reimburses the customer with the agreed amount. In almost all cases, the warranty company first request the customer to authorise any diagnosis time and costs involved to find the failed component before they advise if it is something they will contribute towards.
