Why do I need to service my vehicle?

February 9, 2023 11:16 am Published by Cara

Regularly servicing your vehicle not only ensures its safety but also helps prevent unnecessary additional repairs, keeping it in the... View Article

What service do I need?

February 9, 2023 11:18 am Published by Cara

Minor Service: Typically recommended every 10,000 miles or 1 year, whichever comes first. Minor Service With Pollen Filter: Typically recommended... View Article

What is an air filter?

January 12, 2023 1:23 pm Published by Cara

The function of an Air filter is to help stop contaminants from getting into the engine, helping to extend its... View Article

What is a pollen filter?

January 12, 2023 1:39 pm Published by Cara

The purpose of a pollen filter is to stop contaminants getting into your interior via its heating and ventilation system. The... View Article

Must I use a main dealer until my manufacturer’s warranty expires?

February 9, 2023 10:58 am Published by Cara

You are not required to have your vehicle serviced by a main dealer to maintain the manufacturer’s warranty. Thanks to... View Article

Can only main dealer update my Digital Service Record?

March 17, 2023 12:40 pm Published by Cara

As a registered German car specialist, we have secure access to check and update your service record for all German... View Article

Can you reset my service light once the service is complete?

February 9, 2023 11:10 am Published by Cara

Yes. We have all the necessary electronic equipment to be able to reset your service light and variable service indicators... View Article

Do you perform a health check on my vehicle during the service?

February 9, 2023 11:09 am Published by Cara

During your oil change service, our brand-trained technicians will perform a detailed Health Check on your vehicle. This check covers... View Article

Will you let me know if there is any additional work needed?

February 9, 2023 11:13 am Published by Cara

We will not proceed with any additional work without your authorisation. If further repairs are needed, your service advisor will... View Article

3rd party warranty – Can I use this at Volks Autos?

February 9, 2023 11:12 am Published by Cara

Yes, you can use a third-party warranty at Volks Autos. After diagnosing the fault, we can communicate with your warranty... View Article