1. Introduction

Welcome to www.volksautos.co.uk. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you visit our website, use our services, or interact with us in any other way.

  1. Information We Collect

We may collect and process the following types of information:

  • Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
  • Vehicle Information: Make, model, registration number, and service history.
  • Payment Information: Billing address and payment
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
  1. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and maintain our services.
  • To manage your bookings and provide customer support.
  • To process and complete transactions, including sending invoices and reminders.
  • To improve our website, products, and services.
  • To communicate with you, including sending service updates and promotional materials.
  • To comply with legal obligations and resolve disputes.
  1. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as payment processing.
  • Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
  1. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

  1. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you